PRIVACY POLICY

Privacy Policy

Effective Date: January 1, 2026

Quantum Winter Studio ("Quantum Winter," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games, applications, websites, and related services (collectively, the "Services").

This Privacy Policy is designed to meet platform and third‑party service requirements, including Epic Online Services (EOS) brand and compliance settings.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information that can identify you directly or indirectly, including:

Account identifiers (such as Epic Games Account ID or platform user ID)
Display name or username
Email address (if provided voluntarily or via third‑party authentication)

b. Gameplay & Usage Data

Information related to your interaction with our Services, including:

Gameplay statistics and progress
Matchmaking and multiplayer session data
In‑game actions, preferences, and settings
Crash reports and error logs

c. Device & Technical Information

Information about the device and software used to access our Services, including:

Device type, operating system, and version
Game version and build identifiers
IP address (used for networking, security, and fraud prevention)

d. Third‑Party Data

If you use third‑party services (such as Epic Online Services), we may receive information according to their privacy policies and your account settings.

2. How We Use Information

We use collected information to:

Provide, operate, and improve our Services
Enable multiplayer features, matchmaking, and online functionality
Authenticate users and manage accounts
Monitor performance, stability, and security
Fix bugs and optimize gameplay experience
Comply with legal obligations

We do not sell personal information.

3. Third‑Party Services

Our Services may integrate third‑party tools and platforms, including but not limited to:

Epic Online Services (EOS) for authentication, matchmaking, friends, and online features

These third parties may collect, process, and store information under their own privacy policies. We encourage you to review their policies directly.

4. Data Sharing & Disclosure

We may share information:

With service providers that support our Services (hosting, analytics, online services)
When required by law, regulation, or legal process
To protect the rights, property, or safety of Quantum Winter Studio, our users, or others

We only share the minimum information necessary to operate our Services.

5. Data Retention

We retain information only as long as necessary to:

Provide and maintain the Services
Comply with legal and contractual obligations
Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed to be 100% secure.

7. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

8. Your Rights & Choices

Depending on your location, you may have rights to:

Access or request a copy of your personal data
Request correction or deletion of your data
Restrict or object to certain processing activities

Requests can be submitted using the contact information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted, and the "Effective Date" will be updated accordingly. Continued use of the Services constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Quantum Winter Studio
Website: https://www.quantumwinterstudio.com
Email: quantumwinterstudio@gmail.com